I find this piece very puzzling. It seems to assume that people spend all of their waking hours at work, and that most people who work are or soon will be in systems that de-humanise in the ways that Simon describes so vividly.* Isn't the reality that for most workers, especially in the service industries, the demands aren't paricularly different than they were twenty and forty years ago? And that for most workers, much of the focus of their daily lives is external to the tasks of work? Even Amazon and Walmart warehouse slaves spend many minutes per shift bullshitting and confiding to workmates -- and after work, they have families, friends, hobbies, meals, games, and much more that gives variety and humanness to their lives. Yeah, for many (but still a minority, certainly), the workplace is a bummer, but is that different from before modern IT?
*Simon quotes a Brian Arthur, describing him as a "complexity scientist". What in the world is that?