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Articles for January 2004

The pitch-perfect leader
Sun, 25th Jan 2004
Martin Johnson's inclusive style proved a winner for England. It works well in boardrooms too

Wake-up call for an industry
Sun, 18th Jan 2004
Britain's call centres must change if they are to survive.

Santa's lesson for the bosses
Sun, 11th Jan 2004
Christmas proves that companies are not just about self-interest.