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Articles for June 2005

The age of the Euro-customer

Europe cannot compete on cost alone.
The Market in Carbon: Can we trade our way out of this mess?

As with number 10 buses, you wait for years, and all at once emissions trading markets are springing up all over the place.
An end to supermarkets' sweep: Even the retail giants should learn from others' mistakes

What has Tesco to fear from farmers' markets - and how do aircraft parts come into it?
Putting the IT in Wh IT ehall: Westminster's head of e-government believes in the public sector because it does it better

THE UK public sector will fork out euros 21 billion (pounds 14bn) on IT this year, 40 per cent higher than the total for France or Germany. This may be a matter for disquiet rather than rejoincing.
You call this 'best practice'?

The abuse of Asian telephone centre staff by customers is symptomatic of corporate cock-up on a grand scale.