Articles for July 2006

It's not just what you buy, it's the way you buy it
Sun, 30th Jul 2006
Buying IT systems is notoriously difficult, which might be thought a reason for approaching them with less than the current blind faith. But they are only the most obvious symptom of a much broader failing which a number of observers believe could undermi

Keep your enemies close, but customers even closer
Sun, 23rd Jul 2006
DESPITE WHAT they say - and often even think - many, perhaps most, companies are surreptitiously at war with their customers.

Winemakers twirling their moustaches as Bordeaux burns
Sun, 16th Jul 2006
By charging statospheric prices, Bordeaux's top-flight chateaux may be killing the goose that lays the golden eggs

Are the real pros being managed out of existence?
Sun, 2nd Jul 2006
Professionals have never been more important, nor under more pressure, according to a new report.