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Articles for February 2013

Control or chaos?

Control was the cornerstone of management 1.0. Giving it up is the first step on the path to wisdom in management 2.0
Wicked problems and self-inflicted wounds

Getting rid of bad management is not a dilemma: there are no arguments against it. So what are we waiting for?
Mid-Staffs: NHS in intensive care

Mid-Staffs puts public-sector management as a whole in the firing line
A matter of trust

The rise of social media unexpectedly makes the role of the individual in creating and destroying trust crucial