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Articles for March 2013

Rising demand in the NHS is as much a management as a medical issue

The government's expensive NHS reorganisation will do nothing to tackle the real live issues on the front line
Leading measures

What to measure may be the most important management decision an organisation makes
What we can learn about innovation from Marks & Spencer’s Plan A

Innovation is a means, not an end
Why regulation is not the answer

The regulatory ratchet makes it ever more intrusive, ineffective, costly – and self-defeating
Mid Staffs shows everything that's rotten in the house of management

NHS management failures stem from the same flawed system that gave us Enron and Lehman Bros in the private sector