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Articles for May 2014

Prisons: guilty on all counts

It's amazing we tolerate institutions with such a grotesque failure rate
You can't trust a manager who is driven by shareholder value

If shareholders rule, management commitments to anyone else are worthless
Want to stop mis-selling? Be like Apple, and get rid of sales commission

Scandals like that at E.ON won't be solved by regulation: they're caused by a structural reliance on targets and incentives
Medical advice

The mistakes of recent years suggest that managers, like doctors, should 'first, do no harm'